Privacy policy
This website is operated by Emily Smith , project manager, operations consultant, and workflow designer. If you have any questions about this policy, please get in touch via the contact details on this site.
What information I collect and why
Contact form
When you fill out the contact form, I collect your name, email address, company name, and the details of your message. I use this solely to respond to your enquiry. I won't add you to any mailing list without your explicit consent.
Newsletter sign-up
If you choose to subscribe to my newsletter, I collect your email address to send you updates, insights, and relevant content. You can unsubscribe at any time using the link included in every email.
Client engagements
During consulting engagements, I may collect information such as your name, job title, organisation, and project-related details. This is used solely to deliver the services we've agreed. Any sensitive or confidential information shared during an engagement is treated with the highest level of care.
Website analytics
When you visit this site, limited technical data such as IP address, browser type, and usage patterns may be collected through cookies or similar technologies to help me understand how the site is being used.
Third party tools
To send newsletters, I use the following platforms which may process your email address on my behalf. Each operates in accordance with GDPR and has its own privacy policy. I only share your email with the platform you subscribed through.
Substack — substack.com
Beehiiv — beehiiv.com
Mailchimp — mailchimp.com
Legal basis for processing
I process your personal data under one or more of the following legal bases:
Contract: When processing is necessary to deliver services you've engaged me for.
Consent: When you've explicitly given permission, such as subscribing to a newsletter.
Legitimate interests: For purposes such as improving my services or maintaining secure systems, provided these interests don't override your rights.
Legal obligation: When processing is required by law.
How I share your information
I do not sell, rent, or trade your personal information to third parties. I may share information with trusted service providers (such as newsletter platforms) only where necessary to deliver my services. I may also share information if required by law or legal process.
How long I keep your data
Contact form enquiries are kept for as long as necessary to respond to and manage your request. Newsletter subscriber data is held until you unsubscribe. Client engagement data is retained in line with legal and accounting requirements. When data is no longer needed, I securely delete or anonymise it.
Your rights
Under GDPR, you have the right to:
Access the personal data I hold about you
Request it be corrected or deleted
Restrict or object to certain types of processing
Withdraw consent at any time
Request portability of your personal data
Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, please contact me using the details on this site.
Cookies
This site may use cookies for basic analytics and functionality. No personally identifiable information is collected through cookies alone. You can manage or disable cookies through your browser settings at any time.
International data transfers
If personal data is transferred outside the UK or EEA (for example, via newsletter platforms), I ensure appropriate safeguards are in place — such as standard contractual clauses — to keep your information protected.
Updates to this policy
I may update this policy from time to time. Any changes will be posted on this page with an updated date. Continued use of this site or my services indicates acceptance of any updated policy.
Contact
For any questions, requests, or concerns about this privacy policy or how I handle your data, please get in touch:
Email: TBC
Website: [yourwebsite.com]
This website is operated by Emily Smith , project manager, operations consultant, and workflow designer. If you have any questions about this policy, please get in touch via the contact details on this site.
What information I collect and why
Contact form
When you fill out the contact form, I collect your name, email address, company name, and the details of your message. I use this solely to respond to your enquiry. I won't add you to any mailing list without your explicit consent.
Newsletter sign-up
If you choose to subscribe to my newsletter, I collect your email address to send you updates, insights, and relevant content. You can unsubscribe at any time using the link included in every email.
Client engagements
During consulting engagements, I may collect information such as your name, job title, organisation, and project-related details. This is used solely to deliver the services we've agreed. Any sensitive or confidential information shared during an engagement is treated with the highest level of care.
Website analytics
When you visit this site, limited technical data such as IP address, browser type, and usage patterns may be collected through cookies or similar technologies to help me understand how the site is being used.
Third party tools
To send newsletters, I use the following platforms which may process your email address on my behalf. Each operates in accordance with GDPR and has its own privacy policy. I only share your email with the platform you subscribed through.
Substack — substack.com
Beehiiv — beehiiv.com
Mailchimp — mailchimp.com
Legal basis for processing
I process your personal data under one or more of the following legal bases:
Contract: When processing is necessary to deliver services you've engaged me for.
Consent: When you've explicitly given permission, such as subscribing to a newsletter.
Legitimate interests: For purposes such as improving my services or maintaining secure systems, provided these interests don't override your rights.
Legal obligation: When processing is required by law.
How I share your information
I do not sell, rent, or trade your personal information to third parties. I may share information with trusted service providers (such as newsletter platforms) only where necessary to deliver my services. I may also share information if required by law or legal process.
How long I keep your data
Contact form enquiries are kept for as long as necessary to respond to and manage your request. Newsletter subscriber data is held until you unsubscribe. Client engagement data is retained in line with legal and accounting requirements. When data is no longer needed, I securely delete or anonymise it.
Your rights
Under GDPR, you have the right to:
Access the personal data I hold about you
Request it be corrected or deleted
Restrict or object to certain types of processing
Withdraw consent at any time
Request portability of your personal data
Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, please contact me using the details on this site.
Cookies
This site may use cookies for basic analytics and functionality. No personally identifiable information is collected through cookies alone. You can manage or disable cookies through your browser settings at any time.
International data transfers
If personal data is transferred outside the UK or EEA (for example, via newsletter platforms), I ensure appropriate safeguards are in place — such as standard contractual clauses — to keep your information protected.
Updates to this policy
I may update this policy from time to time. Any changes will be posted on this page with an updated date. Continued use of this site or my services indicates acceptance of any updated policy.
Contact
For any questions, requests, or concerns about this privacy policy or how I handle your data, please get in touch:
Email: TBC
Website: [yourwebsite.com]
